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Shipping, offers, MagSafe, returns: everything you need to know before you order.

Orders & shipping

How long does shipping take?

Every case is made to order, just for you. We prepare your order within 72 hours, then delivery takes 6 to 10 days depending on where you live. You'll receive a tracking link by email as soon as your order ships.

How much does shipping cost?

Shipping is free on orders from €50. Below that, the shipping cost is shown at checkout before you pay.

How can I track my order?

As soon as your order ships, we send you an email with your tracking link. Can't find it? Check your spam folder or write to us at support@millestudio.com.

Can I change or cancel my order?

Your case goes into production quickly, so contact us as soon as possible at support@millestudio.com. Once your case has been printed, we can no longer change or cancel it.

Offers

How does Buy 2, get 1 free work?

Add any 3 cases to your cart: mix designs, iPhone models, Standard and MagSafe. The lowest-priced case is free, applied automatically at checkout. No code needed.

Do you have a welcome discount?

Yes: sign up to our newsletter and get 10% off your first order, plus early access to new drops.

Our cases

Which iPhone models are available?

Every design is available for all models from iPhone 11 to iPhone 18 Pro Max, including iPhone Air, iPhone 16e and iPhone 17e.

How do I know which iPhone I have?

On your iPhone, go to Settings → General → About: your model is shown next to Model Name. Please double-check it before ordering, as each case is printed for one specific model.

What's the difference between Standard and MagSafe?

The MagSafe version has built-in magnets, so it snaps onto MagSafe chargers, wallets and car mounts. The Standard version has no magnets. Both have the same print and the same protection.

How protective are your cases?

Our cases are shock-absorbing, with raised edges around the screen and camera to protect them from everyday drops.

Damaged or wrong item

What if my case arrives damaged or I received the wrong one?

We'll make it right. Write to us within 30 days of delivery at support@millestudio.com with your order number and a photo, and we'll send you a free replacement.

Still have a question?

Write to us at support@millestudio.com and we'll get back to you as soon as possible.